The industry leading Non-Emergency Medical Transportation Services provider, New Horizon Care, Inc. stands out from the rest because of its care and commitment to their community. Proving a safe and reliable transportation services throughout the years has placed NHCI in a place of honor.
New Horizon Care, Inc. provides a broad array of Medical Transportation services to promote the physical, emotional and mental well-being of the individuals we serve to maintain optimal levels of independence.
Our Transportation services are designed for health care plans, health care facilities, Native American communities, and government entities. We offer high quality customized and appropriate medical Transportation services with the convenience of a single phone call.
New Horizon Care, Inc. offers 24-hour 7-days Non-Emergency Medical Transportation throughout the great state of Arizona.
NHCI employs an exceptional team of professionals, all dedicated to excellence. Our well trained drivers and support staff combine to make u the strength of a state wide company with personalized care.
Call any time to discuss Non-Emergency Medical Transportation details, or to start the process. Our professionals stand ready 24 hours a day, seven days a week- every day of the year to execute your Non-Emergency Medical Transport request.
There is no answering service, and no complicated phone tree. Day or night, you will be connected with a person committed addressing your needs.
New Horizon Care, Inc. achieves excellence in its services to individuals- to accomplish these achievements we will continue to strive for excellence everyday through flexibility, effective communication, responsiveness and maintain a supportive environment.
New Horizon Care is proud to serve the residents nursing home facilities, Native American communities, extended care facilities and hospitals state wide in the great state of Arizona
New Horizon care, Inc. is an equal opportunity employer and it is a policy of NHCI to verify evidence of identity and employment eligibility and hire employees on the basis of qualifications.
All employees are background checked with a clean Motor Vehicle records.
Employee are required to attend training classes that provide an environment that prepares and motivates our staff to offer quality support through education that ensures a level of personal responsibility and commitment.
Our staff receives extensive training and knowledge in many area such as:
NHCI’s Mission/Vision statement and value
Policy and procedures, HIPAA
Seizures and mental illnesses
Save vehicle operation
And much more!
Our caring and qualified staff members are ready to meet your needs with outstanding care, and superior service.
A DEPENDABLE, COMPASSIONATE PRESENCE YOU CAN TRUST
Safety is our number one priority. We are committed to developing, implementing, maintaining, and improving strategies and processes that meet the highest level of safety standards.
The Right Unit/Vehicle for the Mission.
The appropriate unit/vehicle is critical for a successful transport.
Vehicles are spacious and comfortable.
Vans are equipped with hydraulic lifts or manual ramps, tinted windows and plenty of amenities.
Cooling and heating air conditioning unit
NHCI also emphasizes vehicle maintenance and cleanliness and drivers wear company-supplied uniforms
Vehicles are inspected before and after a shift to ensure standards are maintained.
All NHCI transportations are provided in smoke free vehicles
New Horizon Care, Inc. maintains a full-service vehicle maintenance shop, in addition to Monday through Friday shop hours, there is a mechanic on call 24 hrs. /day to answer any question and provide emergency service needs.
Vehicles are maintained using a preventive “profile” which assures that vehicles are taken care of before there is a problem
We are available around the clock, every day of the year. One phone call and we will take care of arranging all of the details involving your transport needs so you can focus on what matters.
We are committed to simplifying the Non-Emergency Medical Transportation coordination process for our members, their families and/or case managers.
One call, total peace of mind.
When you call, our caring, compassionate staff will listen and guide you through the medical transportation process, answering all of your questions .
Our staff arranges every detail for a safe comfortable and seamless medical transportation. We handle all transportation logistics. we communicate directly with health providers, as well as the member’s insurance company.
Our Certified Driver arrives on time with the appropriate and safe transport unit.
New Horizon Care accepts most insurance based on the medical necessity and health coverage
We will work directly with your health care provider.
Our billing department is very experienced in determining if your policy has transportation coverage and In most cases, we will submit a request for pre-authorization to the insurance company. We may also prepare documentation.
There are many circumstances where a member might have coverage that is unknown to them.
Working with NHCI means you get the highest level of support and care. To inquire more about services, please contact us at: